My latest Vodafone bill says I need topay 25 bucks for 2 downloads:
a) Callertune from Onmobile - Rs 15
b) Wallpaper from Hungama - Rs 10
Exact download dates and times have been given. Which is great except that I have not made these downloads. I've had the same caller tune - 'California Dreaming' for many months now. And neither am I into wallpapers!
Did I accidentally click on a link in one of the many spam messages sent by the operator? Nope..I simply delete those messages.
Now I can call Vodafone and waste 10 minutes complaining about this, no guarantee they will agree it's an error
So I leave it. And if millions of subscribers like me do the same, imagine how much the cellphone company, and these other companies make? 'Value added service' - to them, for sure!
P.S. This is not the first time it's happened and I'm sure it won't be the last...
I was charged 40 bucks for initializing some song service and downloading two tunes to my mobile by Airtel Karnataka. No response to my email complaint. 40 rupees 10% of my monthly telephone expenses!
ReplyDeleteeven I was charged 40 bucks for downloading some ringtones! which i never did.
ReplyDeletethis happens very frequently to one or the other subscriber.. many of my friends in hostel have been charged heavily many a times for such things, unnecessarily..
Apart from that, there's one more problem, that u are being charged just when u click the link for download, irrespective of whether that download occurs successfully or it fails!
if it fails then u've to pay again. The reason may be poor network connectivity of ur "service provider" but only u have to pay for it.
I remember another incident when i was sitting in an airtel outlet, a person came there, complaining that he's being charged for hello tunes inspite of telling these ppl to stop the service, two times before. And now again they told him that he had activated some hello tune, and now unless he deactivates it he'll be charged. He said he never did anything like that and infact had been assured of its deactivation the last time he complained. I felt pity for this old man, who was caught in this high-tech dilemma!
They have these funny ads on TV for 30 rupees a month short messaging services. They want us to pay them 30 Rupees a month so they can us that the price is onions is gonna go up!!
ReplyDeleteWonder what happened to the small doggy in the Hutch Ads... The doggy following the boy, remember? It was perhaps an analogy to the network following the user. I think the dog is dead and so is the network.
This is why i dont take a postpaid connection. No wonder they call me a couple of times a month to coax me into taking it. Am happy with my vodafone prepaid. PEACE! :)
ReplyDeleteI dont use the Ringback stuff, but I always thought it was a monthly service you paid for, not a one time thing.
ReplyDeletehahahaha............bali ka bakra....:)
ReplyDeleteHey,
ReplyDeleteWhy does this not come as a surprise? In India all the telecom service providers are struggling to exhibit that they are moving up the value chain - from plain old talking to VAS. Typically telcos abroad have about 20-35% of revenue from VAS whereas in India its as low as 4-12%.
So how do they do it? By cheating the subscriber. I have a Airtel broadband at home and a free phone connection. I never use the phone and have unlimited plan (to make sure Airtel does not act smart). Everything was smooth for the first couple of months, then Airtel showed its true colors. They added Rs25 for Caller Tune. I never asked for it - no one has this number - what would I do with a caller tune?
Anyways, after umpteenth calls to call centre I got it reversed. However Rs 25 shows up in my bill the next month as well! This happened for 3 months in a row. I made it a Sunday chore to call up Airtel call centre and give them a piece of my mind - I even got a written apology from one of the customer care managers. Now they have realised their costs for attending to my calls to customer care are much higher than Rs 25 per month and have stopped all this stuff.
This is not an isolated case. I checked with a few relatives who use Airtel and lo! Everyone had some VAS charges in their bill which they never asked for!
Request to all readers - Please check your bills carefully and don’t back out from calling the customer care. If they don’t attend to your problem in one go, keep calling till it gets resolved – soon they will realize its not worth adding unsolicited VAS to your bill.
As for Vodafone - have been using postpaid connection for more than 2 years and have never faced such issues.
according to me vodafone is ok. I also had a spice sim. Spice Karnataka really rips you off. If you ever think of just browsing the VAS better think twice cause you are going to loose at least 30 bucks without any reason. Even if you are caution on accidental clicks. And there is automatic registration of caller tunes, where 30 bucks go off without any reason and I have to waste 3 more bucks to unregister it again and again. Well I had learnt my lesson and being budget conscience (my parents aren't "Bill Gate" you know) I ditched Spice and I am currently happy with vodafone.
ReplyDeleteSince you understand the issues well, why don't you call them up?
ReplyDeleteBlogging about them might cause the telco some damage, but letting it pass only sets the wrong precedent.
Unfortunately, operators in India stick to such cheap (pun intended) ways to make money from VAS, not realizing there is a pot of gold if they can make VAS work, and have useful applications on your phone.
ReplyDeletesame probs here man.......i had a post-paid connection..........airtel, those guys were looting me every month shamelessly , everytime there would be a problem with the bill amount since i had 700 mins mobile to mobile at 10ps and these guys made the billing system so convoluted that we couldn't actually figure out how much they were actually giving free and how much was charged.......so i shifted to pre-paid airtel and for the first 2 months things were gr8........then suddenly my old caller tune from months ago popped up on my mobile from thin air.....i didnt even know the number of the caller tune service when this happened......and when i called them up they were very confident that i had opted for the callertune service myself........and to add to my woes i was totally broke when this happened and the last 32 rupees balance just vanished and my balance became rs.2. i called them at least a dozen times and everytime they would give me assurances that the complaint was officially lodged and i would get my balance back the same day......but till today, 3 months after it has happened not only have i not got my balance back, but they even deducted a further rs.30 for miss-call alert service and the greatest part of all this is that if u have to get rid of either of these services u wud have to call a number where they charge u rs.3 per min !!! and when u call tht gofdforsaken number guess what ??? they make u listen to totally meaningless bullshit for 59 secs...... i actually looked at the call duration......and then give u the menu......and by the time i was finished navigating all those complex menus i managed to rack up a call cost of around rs.12.........what the hell man ?? if there are actually so many cases shudnt someone sue them or something ?? i mean those guys are minting money by actually robbing us, this is breach of trust man.........
ReplyDeleteHi Rashmi,
ReplyDeletePeople's problems with Airtel ki zabardasti ki hellotunes aside, which sadly one has to call to deactivate, the problem I can solve for you is the 15 bucks for your Vodafone callertunes. Each tune comes with a certain validity period, three months to a year, after which you have to pay for that tune again if you want to keep it going. You are not asked whether you want to renew, the money is just added to your bill.
Hope that explains it!
明星代言 明星经纪公司
ReplyDelete制动单元 铝壳电阻
modern abstract art sofa manufacturer
净水器 开水器 净水机 净水 软水机 软水 直饮机 家用净水 家用净水器 家用净水机 中央净水 中央净水器 水家装 水家电 水卫士 混合机
过滤机 DHL快递 俄罗斯签证 回转支承 Laser marking
保险箱 法兰 法兰标准
polycarbonate sheet 回流焊 波峰焊
压球机 注册上海公司 儿童摄影
牛皮癣 皮肤病 制氮机
食堂售餐机 校园一卡通
学校一卡通 ic卡售饭机
食堂售饭机 深圳一卡通
广东售饭机 机电设备安装
北京发票 代开发票
餐饮发票 住宿发票
广告发票
网络电话 免费网络电话
假发 补发
织发 植发
压滤机 板框压滤机
蒸馏水机 纯蒸气发生器
上海搬家公司 上海搬场公司
大众搬家 大众搬场
张家界旅游 香港旅游
深圳旅行社 打包机
收缩机 对讲机 电源模块
血管栓塞剂
售饭机 水控机 水控器
萎缩性胃炎 neoprene laptop bags
SEO优化
SEO优化 计量泵
胃炎 胃病
冷水机 冰水机
工业冷水机
北京特价机票 北京打折计票 北京国际机票
北京机票预定 北京飞机票
北京订机票 北京机票查询 饮料机械
银杏 水培花卉 企业宣传片 空分设备
化工泵 离心机
电话交换机 程控交换机 集团电话 集装袋
混合机 混合机
混合机捏合机 捏合机
捏合机导热油炉 导热油炉
导热油炉 反应釜 反应釜
反应釜 spherical roller bearing
搬运车 搬运车 电动搬运车 油桶搬运车 堆高车 电动堆高车 半电动堆高车 堆垛车
高空作业平台车 电动叉车 平衡重叉车 前移叉车 电瓶叉车
韩国饰品批发 模块电源
X架 超薄灯箱> 易拉宝 展柜制作
代理服务器 游戏加速器 网络加速器
网通加速器 电信加速器 电信网通转换器
电信网通加速器 网通电信互转
网通电信互通 网络游戏加速器
美国VPN代理 美国独享VPN 美国独享IP
pvc ceiling panel Spherical roller bearings
SEO优化
安全鞋 劳保鞋 防砸鞋 电绝缘鞋 上海安全鞋 上海劳保鞋 江苏劳保鞋
服装软件 服装管理软件 进销存软件
进销存管理软件 服装管理系统 服装进销存软件
进销存系统 进销存管理系统 免费进销存软件
吉林中医 东北特产
打包机
阳痿 阴茎短小 阴茎增大
早泄 前列腺炎 阴茎增粗 阴茎延长
国际机票 上海国际机票
国际特价机票 国际打折机票
砂磨机 砂磨机
砂磨机 卧式砂磨机
卧式砂磨机 卧式砂磨机
三辊研磨机 三辊研磨机
三辊研磨机 混合机 混合机
混合机 锥形混合机 锥形混合机 锥形混合机 行星动力混合机 行星动力混合机 行星动力混合机 无重力混合机 无重力混合机 无重力混合机
干粉砂浆设备 干粉砂浆设备
干粉砂浆设备 捏合机 捏合机 捏合机 导热油炉 导热油炉 导热油炉 反应釜 反应釜 反应釜 搪玻璃反应釜 搪玻璃反应釜 搪玻璃反应釜
乳化机 涂料设备 干混砂浆设备 无重力混合机 胶体磨 涂料成套设备 双螺旋混合机
北京婚庆 北京婚庆公司
400电话
办证 呼吸机 制氧机
亚都 亚都加湿器 亚都净化器
亚都装修卫士
饰品批发 小饰品批发 韩国饰品 韩国饰品批发 premature ejaculation penis enlargement
安利产品 马来西亚留学
网站优化 网站推广
衬布
代写论文
代写论文
论文代写 代写论文
磁力泵
离心泵
化工泵
隔膜泵
螺杆泵
潜水泵
油泵
耐腐蚀泵
泵 水泵
拖链 防护罩 排屑机 塑料拖链 钢铝拖链
化工离心泵
计量加油泵
自吸式离心泵
管道油泵
自吸式排污泵
潜水排污泵
自吸式磁力泵
耐高温磁力泵
不锈钢多级离心泵
多级离心泵
耐腐蚀自吸泵
自吸化工泵
玻璃钢液下泵
液下式排污泵
卧式离心清水泵
氟塑料磁力泵
磁力驱动循环泵
耐腐蚀污水泵
卧式化工离心泵
玻璃钢耐酸泵
防爆管道油泵
不锈钢多级泵
立式多级离心泵
塑料磁力泵
水泵厂
手摇油泵
上海水泵厂
上海水泵
离心泵厂家
热水泵
清水泵
气动隔膜泵
深圳装饰 深圳装饰公司 深圳装修公司
特价机票 打折机票 国际机票
机票
新风换气机 换气机 立式新风换气机 风机箱 新风系统 能量回收机
搅拌机 混合机 乳化机
分散机
毛刷 毛刷辊 工业毛刷 刷子 钢丝刷
涂层测厚仪 硬度计
兆欧表 激光测距仪
测振仪 转速表
温湿度计 风速仪
超声波测厚仪
粗糙度仪
噪音计 红外测温仪
万用表
硬度计 万用表
美容院 美容加盟
澳洲留学 澳大利亚留学
什么是法兰
电烤箱
酒店预定 北京酒店预定 北京酒店
离心机
nail equipment nail products nail product nail uv lamp nail uv lamp nail uv lamps uv nail lamp nail brush
nail file nail tool nail tip nail gel curing uv lamps lights
万用表 风速仪
红外测温仪 噪音计
苗木价格 苗木信息 标牌制作 深圳标牌 北京儿童摄影 防静电鞋 淘宝刷信誉
威海凤凰湖 威海海景房 大庆密封件
打标机 淘宝刷信誉 TESOL/TEFL国际英语教师证书 英语教师进修及培训 北京快递公司 北京国际快递